If you are listed in the Register of Excluded Persons (RVO), your access is restricted, but you still have the option to withdraw the remaining balance from your account, provided the payment card linked to your account is in your name.
Here’s the process:
Login to your account:
Even though you cannot play or place bets, you can still log in to your existing account.
Withdraw your balance:
After logging in, you will have the option to withdraw the remaining funds from your account. Follow the standard steps for withdrawing money.
Contact support:
If you encounter any issues with withdrawing funds, contact customer support.